Walk Darwin Terms & Conditions

Once a booking has been confirmed the following cancellation conditions apply:

NOTE: Private, corporate and group bookings may have special cancellation policies as stated in the individual contracts.

♦Walk Darwin may offer an alternate date or credit voucher in lieu of monetary refund for cancelled bookings. All monetary refunds will exclude 3rd party booking fees.

Travel Agents, including online travel agents and wholesalers, may apply additional fees. Please refer to your agent’s or bookings site’s booking conditions and cancellation policy.

In the current travel climate, travel insurance is recommended.

A single group of 10 people or more is considered a ‘group’ and is entitled to group pricing. Please contact Walk Darwin, to request a quote. A group booking policy, payment conditions and cancellation policy apply.

Our tours do have different starting locations – refer to your booking confirmation email, for the your tour specific meeting point. Please be at the designated departure point 5 minutes prior to tour start. Look for your guide in a bright orange shirt.

Tour inclusions are as stated in the itineraries published on this website. Walk Darwin does not guarantee itineraries nor inclusions as they appear on third party websites.

Walk Darwin reserves the right to cancel or vary our tours, the routes and inclusions without notice, due to but not limited to changes to by-laws, re-zoning and any other unexpected impacts and may withdraw, add, vary, substitute any advertised routes, prices, and/or departure times for tours without notice. All reasonable effort will be made to minimise variations and inform those bookings already in place.

Fitness Level
By booking a Walk Darwin tour guests acknowledge and agree that they participate in the tour at their own risk.

You need to be able to walk at a leisurely pace for a period of 1 to 2.5 hours over paved or gravel footpaths and parkland. We do stop regularly in shaded areas to talk, however, there are limited places to sit and rest.

Walk Darwin reserves the right to refuse participation on our tours to any person, for any reason.

Accessibility
Darwin City is reasonably flat and easy to walk and Walk Darwin has selected its city routes to avoid stairs as much as possible and enable wheelchair participation. There are curb ramps on most path-to-road accesses.

The Botanic Garden walks follow a paved pathway, however they can move off the path onto grass and gravel areas. There is one large incline to navigate down and a long gently inclined ramp.

We ask that when booking your Walk Darwin experience please advise of any wheelchair or mobility scooter access requirements so your guide can prepare their route prior to you joining the tour.

NOTE: Ship-to-shore guests with mobility concerns should contact Walk Darwin direct to discuss your needs.

Tours depart rain, gales or shine.

We recommend you dress appropriately for the weather conditions on the day of your tour and wear suitable non-slip waking shoes.  The following accessories will also make your experience comforatble: hat/parasol, sunscreen, bottled drinking water, insect repellent, dampened and chilled face washer, camera.

Walk Darwin will monitor weather conditions via the Bureau of Meteorology website.  A walk or activity will not proceed if Walk Darwin determines that the weather makes the tour or activity unsafe. This is at the discretion of Walk Darwin. Should a walk not proceed, participants will be offered an alternate date or time at the earliest possible convenience, or issued a full refund.

Guest responsibility
Guests are asked to be respectful to others and not interfere with the guide’s ability to conduct a tour in a safe manner.

Photography by Walk Darwin
All guests acknowledge and agree that Walk Darwin is expressly authorised to photograph guests during the tour and utilise such photographs for the purpose of advertising Walk Darwin including but not limited to being displayed on Walk Darwin’s website and social media.

Photographs taken by Walk Darwin are copyright and cannot be reproduced without written permission from Walk Darwin.

Walk Darwin Pty Ltd holds Public Liability Insurance in relation to its guided walks and vehicle tours. To the extent permitted by law, Walk Darwin excludes liability and will not be responsible for any loss, damage or injury arising from, or connected with the tour, no matter how that loss, damage or injury is caused. In particular, Walk Darwin will not be responsible for loss, damage or injury arising from a guests failure to obey the guides’ instructions.

Any information collected by Walk Darwin during your contact with us will be maintained in the strictest confidentiality. No information will be divulged, shared or sold to any third party and records will be destroyed once Walk Darwin is no longer required to keep them.

We will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. This information may be used by Walk Darwin to communicate with you regarding our services.

Rezdy is the service provider of our booking system and all credit card information is securely held with our payment gateway, Square.