Walk Darwin

COVID-19 Announcement

29 November 2020

Contact tracing changes are happening across the Northern Territory on Monday, 30 November 2020.

The NT Chief Health Officer has implemented a compulsory “check-in” process for people visiting organisations, venues and businesses, including tour operators, throughout the Northern Territory. This applies for visits longer than 15 minutes and captures a minimum of your name and either a contact phone number or email. This is to expedite contact tracing should a positive COVID patient be identified as visiting that location.

It is a legal requirement for businesses to capture this information and visitors to provide true and correct information. Failure to cooperate could incur a financial penalty and the frustration of being declined entry to a venue.

Each business will approach the capture of this required information differently, though many will use the NT Government mobile “The Territory Check In” app and a QR code, keeping you and your data safe.

On most of Walk Darwin’s tours, you will not need to “check-in” because contact information for your travelling party was provided at time of booking and, on meeting your guide, they will use a mobile app to scan your ticket and register when you first joined the tour. However, when our tours enter any venue such as an attraction, cafe or retail outlet, you will need to personally check-in using that venue’s process.

We strongly recommend downloading “The Territory Check In” app and registering, for a quick and easy way to enter venues.

For more information:
How to download and use “The Territory Check In” app
Customer FAQs

Example of a Check In poster and QR code

Example of a venue’s “The Territory Check In” QR code


5 June, 2020

Walk Darwin is open for business once more and are taking measures to ensure the health and safety of our guides and guests in this “new normal” following the pandemic closures of businesses and borders.

We want you to stay healthy and happy not only when you’re on tour with us, but also for the remainder of your time in Darwin and your return home. That’s why we have demonstrated to the Northern Territory Government our commitment to our COVID-19 Safety Plan and we’ve also achieved a COVID Clean Practicing Business certification as part of the national Quality Tourism Accreditation Program.

Our tours will operate as usual however there will be some minor changes:

  • We will no longer shake hands on greeting, so please don’t be offended.
  • We will offer hand sanitiser before starting the walk and at any time surfaces are touched during the walk.
  • Social distancing rules will apply, this means at least 1.5 metres separation unless from the same family group.
  • Group sizes will be smaller to allow your guide to be able to communicate with everyone and be heard by all.
  • Additional protective equipment is carried in first aid kits.
  • All guides have downloaded the Australian Government Department of Health COVID Safe app.

We encourage you to also help prevent the spread of the virus when on tour by:

  • continuing to follow the social distancing protocol of at least 1.5 metres
  • avoiding unnecessarily touching of surfaces
  • covering a cough or sneeze with a bent elbow or tissue and then disposing of the tissue, and take hand hygiene measures
  • washing your hands for 20 seconds in soapy water before and after the tour, however if this is not immediately possible, use an alcohol-based hand sanitiser
  • should you feel unwell whilst on tour, please advise your guide and they will issue a face mask and gloves for you to use until you can have your health checked
  • by enjoying our leisurely outdoor walks.

If you prefer, don’t hesitate to bring your own hygiene pack on tour – e.g. hand sanitiser, gloves, mask etc. – and if you feel more comfortable wearing a face mask, we won’t stop you. However, please note that it is not a requirement in Australia and your guide will therefore not be wearing one.

Remember, if you are feeling unwell with respiratory-like symptoms, it is best to self-isolate and telephone a medical centre or 1800 008 002 to talk with a Northern Territory clinician.  Do not visit a medical centre or hop in a taxi to visit a GP, without telephoning first.


Current information can be found at the following websites:

Northern Territory coronavirus website – https://coronavirus.nt.gov.au/
Australian Government Department of Health – https://www.health.gov.au
World Health Organisation – https://www.who.int/emergencies/diseases/novel-coronavirus-2019

If you have any questions we welcome hearing from you – +61 428 183 444